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Shipping and Return Policy

SHIPPING INFORMATION

Currently we are only setup for domestic shipping, within the United States. We cannot ship to a P.O. Box. We ship via USPS or UPS. All products are insured, however, we cannot be held responsible for incorrect addresses given by the customer. Please double-check your shipping information before completing your order.

SHIPPING POLICY

Shipping Time: We will make every effort to ship your order within 24-48 hours of receipt. If your order is placed on a weekend or holiday, we will process it on the next business day. Business days are Monday through Friday, excluding holidays. Orders are not shipped on Saturday or Sunday.

We cannot guarantee when an order will arrive. Please consider any shipping or transit time offered to you by Greentail Table or our shipping partners only as an estimate. Please order in a timely fashion to avoid delays caused by shipping or product availability.

SALES TAX

Orders delivered within the state of Massachusetts are subject to a 6.25% sales tax.

RETURNS AND EXCHANGES - COVID 19

During the COVID 19 Pandemic, for the safety of our customers and employees, we are unable to accept returns or exchanges on purchases.

SALE ITEMS OR SPECIAL ORDER MERCHANDISE

Unfortunately sale or special order merchandise cannot be refunded.

DAMAGED ITEMSĀ 

Damaged items claims must be made within 48 hours of parcel arrival. Please inspect your purchases immediately upon receipt as no claims can be made after 48 hours. Email your damage claim to: customerservice@greentailtable.com.